Features › Administration › Call quality monitoring
Feature · Administration
Call quality monitoring
Track jitter, packet loss and audio quality per call.
See it in a real call
A walkthrough for call quality monitoring is on the way. Ask your CyberGate contact for a live demo in the meantime.
More in Administration
- Admin portalManage users, numbers and routing from one web portal.
- Auto provisioningNew phones configure themselves when plugged in.
- Backup and restoreScheduled backups of configuration and recordings, with one-click restore.
- Bulk import and exportAdd or update many users and contacts at once from a spreadsheet.
- Call reportsDaily, weekly and monthly reports on call volumes, missed calls and talk time.
- Call detail recordsA searchable log of every call: who, when, how long, and how it ended.
- DashboardSee system health, active calls and trunk status at a glance.
- Event logs and alertsGet notified about trunk failures, security events and storage limits.
- Roles and permissionsGive each admin only the access they need.