Features › Unified communications › Call flow designer
Feature · Unified communications
Call flow designer
Build call routing visually by connecting blocks on a canvas.
See it in a real call
A walkthrough for call flow designer is on the way. Ask your CyberGate contact for a live demo in the meantime.
More in Unified communications
- Audio conferenceConference rooms that several callers dial into, with PIN protection.
- Desktop softphoneMake and take office calls from a Windows or macOS computer with a headset.
- Fax to emailIncoming faxes arrive as PDF attachments in email.
- Website live chatVisitors chat with your team from your website and can escalate to a call.
- Mobile appUse your office extension on a smartphone, with presence, chat and call history.
- Omnichannel messagingAnswer WhatsApp, SMS, web chat and social messages from one shared inbox.
- PresenceSee at a glance who is available, in a meeting, on a call or away.
- Business SMSSend and receive text messages from your business numbers.
- Team chatOne-to-one and group messaging between colleagues inside the same app as calls.
- Video conferencingHost video meetings with screen sharing for staff and external guests.
- Voicemail to emailVoicemail messages arrive in email as audio files, so nobody needs to dial in to check them.
- Browser softphoneCall, chat and check voicemail from a web browser with nothing to install.